tag:blogger.com,1999:blog-555775545159272491.post6096093569577228585..comments2011-12-22T19:22:26.097+10:00Brian Darceyhttp://www.blogger.com/profile/12990639381657904541noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-555775545159272491.post-75607478798214330712011-12-22T19:20:24.458+10:002011-12-22T19:20:24.458+10:00My only connection to Telstra now is pre-paid for the cell phone and laptop modem. They can&#39;t bill me for what I havent got...I hope !Brian Darceyhttp://www.blogger.com/profile/12990639381657904541noreply@blogger.comtag:blogger.com,1999:blog-555775545159272491.post-19304079004795434082011-12-22T15:10:38.234+10:002011-12-22T15:10:38.234+10:00I&#39;m having similar problems now....<br />The short version.... Been a Telstra customer for 17 years, had a mobile transferred over to my daughters name, and apparently the &quot;system&quot; unlinked the mobile off my single bill and reverted to an address that I hadn&#39;t lived at for 11 years... Obviously I received a bill as usual, only to find out that 2 1/2 years later I have an unpaid bill for the mobile and now have a default against me.... The only reason we found this was because I applied for a loan.... <br />Trying to deal with Telstra has been a nightmare... Each time I called, I was told not to worry because I did not have any outstanding bill, on and on it went, then I got put on to someone who wouldn&#39;t help me because the mobile was no longer in my name!!! Ahhhh round and round in circles!!! The people from Baycorp are no help, they just say to pay the bill, and they will take me off the bad debtors list, only to then find out that they don&#39;t do that at all... They just inform that the debt has been paid.... All this for $90!!<br /><br />No one can tell me why &quot;the system&quot; reverted to an old address from 11 years ago and of course Telstra say they are &quot;very sorry&quot; for this happening to me.... After all this I think Optus is looking very attractive! <br /><br />I&#39;ve been assured, that it&#39;s finally all sorted out, and a request has been sent to have it taken off my credit rating, but as usual it&#39;s not going to happen over night, it&#39;ll take about 14 days, and of course Telstra couldn&#39;t send me anything so I can let the bank know that it&#39;s all just a misunderstanding.... Oh the joys of dealing with idiots!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-555775545159272491.post-87686076256211955112010-04-13T08:39:23.807+10:002010-04-13T08:39:23.807+10:00You could, but see my remarks re. seeing behemoths like Telstra in court.<br />Their lawyer is bigger, uglier and more expensive than anyone you could possibly afford; so is their bank balance.Bettr to get as far away as possible from them and use one of the minnows swimming in the same pond. I use TPG for net access and Vodaphone for mobile and wireless access for the laptop. Just as fast and about half the price.<br /><br />BrianBrian Darceyhttp://www.blogger.com/profile/12990639381657904541noreply@blogger.comtag:blogger.com,1999:blog-555775545159272491.post-80219430208240866562010-04-12T21:27:25.300+10:002010-04-12T21:27:25.300+10:00Brian, I shouldn&#39;t read your posts before practising my anger management techniques! If Telstra were to wrongly ruin your credit rating, could you sue them for libel? WarwickWarwickhttp://www.blogger.com/profile/07735747156105055509noreply@blogger.com